Frequently Asked Questions

Your first visit is all about listening to your needs. Dr. Chitra will take your complete health history and perform thorough orthopedic, neurological, and postural exams. Based on her findings, she may refer you to an offsite facility for imaging if needed. After she has thoroughly evaluated your assessment and any imaging results, she'll develop a customized care plan. On your next visit, she'll present a full report of findings — including her analysis, your personalized treatment plan, and payment options.

Not necessarily — it depends on your situation. Dr. Chitra determines whether imaging is needed based on her exam and your health history during your first visit. X-rays are not done in-house; if needed, she will refer you to an outside facility. If you already have X-rays or other imaging from the past six months related to your area of pain, please bring them in so she can review them.

Your first visit includes a thorough consultation and evaluation. Dr. Chitra takes her time to understand your health history, perform a complete exam, and discuss your goals — so please plan accordingly. Completing your paperwork online beforehand helps save time.

Please bring a photo ID, your insurance card (if applicable), a list of current medications or supplements, and any imaging from the past six months related to your area of concern. We also recommend wearing comfortable clothing you can move freely in. You can find a full checklist on our Patient Paperwork page.

We strongly encourage completing your forms online before your visit. All of our paperwork is 100% electronic — no printing or scanning needed. It saves time and allows Dr. Chitra to review your information ahead of your appointment. Visit our Patient Paperwork page to get started. If you have difficulty with the online forms, please call us and we'll be happy to assist.

Your first visit focuses on a thorough evaluation — Dr. Chitra wants to fully understand your condition before making any adjustments. She'll review all of her findings, including any imaging, and present your customized care plan on your second visit before beginning treatment. This isn't a "crack and go" clinic — your care starts with a complete understanding of your body.

Yes, we accept United Healthcare, VA CCN, and Medicare. Please contact our office at (904) 644-8100 to verify your specific coverage before your visit. We're happy to help you understand your benefits.

Yes, if Medicare is your primary insurance. However, we do not accept Medicare Advantage plans. If you're unsure about your plan, please call us at (904) 644-8100 and we'll help you figure it out.

We accept cash, credit cards, and personal checks. Payment is due at the time of service.

We welcome patients with or without insurance. We offer affordable self-pay options and will work with you on a payment plan that fits your needs. Don't let the absence of insurance keep you from getting the care you deserve — call us at (904) 644-8100 to discuss your options.

Absolutely. Our focus is on relieving pain through chiropractic adjustments, personalized treatment plans, and a holistic approach to enhance your overall well-being. Dr. Chitra addresses the root cause of your pain rather than just masking symptoms.

Beyond chiropractic adjustments, we offer cold laser therapy, cupping therapy, and IASTM (instrument-assisted soft tissue mobilization). We also utilize multiple adjustment techniques — including Thompson Drop, Activator, Torque Release, and Diversified — so Dr. Chitra can tailor her approach to what works best for your body.

Yes, chiropractic care is widely recognized as one of the safest drug-free, non-invasive forms of healthcare. Dr. Chitra performs a thorough evaluation before any treatment to ensure the approach is appropriate for your specific condition. She uses multiple gentle techniques and tailors every adjustment to the individual patient.

Healing is a collaborative effort — consistent attendance at your appointments is key to seeing real improvement. Everyone responds differently; some patients experience relief quickly, while others may need more time. It's normal for some people to feel initial soreness or stiffness after an adjustment as the body adapts — these are healing sensations and typically resolve quickly. Dr. Chitra will discuss realistic expectations with you based on your specific condition.

Chiropractic care helps athletes optimize performance, prevent injuries, and support the body's natural healing processes. Proper spinal alignment improves range of motion, reduces recovery time, and helps the nervous system function at its best. Dr. Chitra tailors her approach to meet the specific physical demands athletes face.

No, you do not need a referral to see a chiropractor in Florida. You can schedule directly with us. However, some insurance plans may require a referral for coverage purposes — if you're unsure, contact your insurance provider or give us a call and we'll help you find out.

Absolutely. Chiropractic care during pregnancy is safe and beneficial. Dr. Chitra is Webster Certified and specializes in prenatal care, using gentle techniques to help alleviate discomfort, support proper pelvic alignment, and enhance overall well-being during pregnancy. Many expecting mothers find regular adjustments help with back pain, sciatica, and preparing the body for delivery.

Yes, chiropractic care is safe and effective for infants and children. Dr. Chitra uses very gentle techniques tailored to their unique needs, supporting healthy development and addressing specific concerns like colic, ear infections, and growing pains. The amount of pressure used on an infant is comparable to what you'd use to test the ripeness of a tomato.

Yes, we treat patients recovering from auto accidents. Whiplash and other soft tissue injuries are common after a collision and may not show symptoms right away. Seeking care promptly after an accident is important for both your health and any insurance or legal documentation. We have a specific Auto Accident History form to streamline your intake.

Yes. Many headaches and migraines are related to tension in the neck and upper back, poor posture, or spinal misalignment. Chiropractic adjustments can help reduce the frequency and intensity of headaches by addressing these underlying causes. Dr. Chitra will evaluate your condition and develop an approach specific to your type of headaches.

You can schedule online for new patient appointments, or give us a call at (904) 644-8100. You can also reach us through our contact page. We look forward to helping you on your path to wellness!

We're located at 3535 Hwy 17, Suite 11, Fleming Island, FL 32003. Our office is conveniently located off Highway 17. Visit our contact page for directions and a map.