Privacy Policy

Introduction

Path to Wellness Clinic of Chiropractic ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at ptwclinic.com or visit our clinic at 3535 Hwy 17 Suite 11, Fleming Island, FL 32003.

By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our website.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you:

• Fill out our contact form
• Schedule an appointment through our online scheduling system
• Complete new patient intake forms
• Call our office at (904) 644-8100
• Subscribe to our blog or newsletter

This information may include your name, email address, phone number, mailing address, date of birth, health history, and insurance information.

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• IP address and general location data

How We Use Your Information

We use the information we collect to:

• Provide chiropractic care and related health services
• Schedule and manage appointments
• Respond to your inquiries and contact form submissions
• Process insurance claims and billing
• Improve our website and patient experience
• Send appointment reminders and health-related communications
• Comply with legal and regulatory requirements

HIPAA Compliance

As a healthcare provider, Path to Wellness Clinic of Chiropractic is subject to the Health Insurance Portability and Accountability Act (HIPAA). We maintain strict policies and procedures to protect your Protected Health Information (PHI) in accordance with HIPAA regulations.

Your medical records and health information are handled with the highest level of confidentiality. We will not disclose your PHI without your written authorization except as required or permitted by law.

Third-Party Services

Our website may use third-party services that collect information, including:

• Google Maps — to display our clinic location
• ChiroHD — our patient intake and scheduling platform
• Google Fonts — for website typography

These third-party services have their own privacy policies. We encourage you to review their policies before providing personal information through those platforms.

Cookies & Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how visitors use our website.

You can control cookie preferences through your browser settings. Disabling cookies may affect some functionality of our website.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption on our website
• Secure patient record management systems
• Limited staff access to personal information
• Regular security reviews and updates

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13 through our website. If you believe we have inadvertently collected such information, please contact us immediately so we can remove it.

Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information (subject to legal requirements)
• Opt out of marketing communications
• Request a copy of your medical records in accordance with HIPAA

To exercise any of these rights, please contact us using the information below.

Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.